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Why now?
What change do you want in the business and how should learning help? (goals, business impact) -
Who needs to get better at what?
Which audiences/roles and which concrete skills are missing today? (capability gaps) -
How do you learn today?
What works/doesn’t? Channels, platforms, formats, time in the workday.s -
What do we need to show?
Which effects must be measured? Behaviours, quality, customer or employee outcomes, certification needs. -
What are our guardrails?
Timeline, languages/markets, budget range, regulatory needs, certifications, and responsibilities.
